As a CSR Junior, you will be the first point of contact for our customers, providing them with friendly and efficient service. This role is ideal for individuals who are passionate about customer satisfaction and looking to grow in the field.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer issues promptly and accurately.
- Maintain detailed records of customer interactions.
- Collaborate with other departments to ensure customer needs are met.
Requirements:
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced environment.
